How to secure technical platform investment while growing

On-demand call center platform is an optimal solution to secure technical platform investment while growing.

On-demand solutions enable an organization to rapidly deploy, configure, and maintain business applications.

With on-demand technology one can take advantage of the following benefits:

• Lower Up-Front Costs

• On-Demand Call Center solution is delivered via a standard Web browser; there is no need to expend precious capital to invest in infrastructure;

• Pay Per Use

• With On-Demand technology you only pay for infrastructure and capacity that are actually used.

• Shorter Time to Market

• On-Demand call center platform enables a call center to rapidly respond to evolving business needs.

• Ongoing Innovation

• With On-Demand technology all upgrades are automatic and transparent to the business at no additional risk or cost.

• Lower Training and Management Costs

• Administrators can quickly configure the call center software using point-and-click configuration delivered through a Web-based interface.

• Location Independence

With On-Demand technical solution users have access to all functionality, anywhere and anytime.

• Speed, Control, Flexibility

On-Demand Call Center Platform gives you control over your call center operations.


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Latest News

Stan Billue releases his classic Sales Training Series in MP3 Format

June 09, 2009 by Stan Billue

Although recognized as one of the top Telemarketing Sales Trainers in the World, Stan Billue is the first to admit that he is rather slow on adapting to new technologies. Stan stated; “I was probably one of the last professional Speakers to add a Fax Machine, a Computer and then a Cell Phone. I also drug my feet at converting my Audio Series from Cassettes to CDs a few years ago.”


Contactual Partners with Pipkins to Provide Workforce Management to Contact Center Customers 

June 04, 2009

Joint Marketing Partnership Brings Together Best in Class Workforce Management and Hosted Contact Center Software. 

SAN CARLOS, CA, June 04, 2009 /24-7PressRelease/ -- Contactual (, the global leader in on-demand contact center software that empowers customer facing organizations to end customer frustration, and Pipkins, Inc. ( a leading supplier of workforce management software and services to the call center industry, today announced they have joined in a partnership to cross sell technology. This agreement will provide a direct connection for call center managers looking to combine a trusted workforce management system with hosted contact center software.